State Farm is a large insurance company based in the United States. The company was founded in 1922 by George J. Mecherle and it primarily offers auto, home and life insurance policies to its customers. State Farm has grown to become one of the largest auto insurance providers in the United States, with more than 83 million policies and accounts in force. The company has over 19,000 agents across the country and it operates in all 50 states as well as in Canada. In addition to insurance policies, State Farm also offers financial products and services such as banking and mutual funds.
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State Farm Auto Insurance Coverage
State Farm offers a range of auto insurance coverage options to fit different needs and budgets:
Liability coverage: This coverage is mandatory in most states and helps pay for damages and injuries you cause to others in an accident.
Collision coverage: This coverage pays for damages to your own car in case of a accident with another vehicle or object.
Comprehensive coverage: This coverage helps pay for damages to your car from non-collision events, such as theft, fire, vandalism or natural disasters.
Personal injury protection (PIP): This coverage helps pay for medical expenses, lost wages and other related expenses in case you or your passengers are injured in an accident.
Uninsured/underinsured motorist coverage: This coverage helps pay for damages and injuries in case you are hit by a driver who does not have enough insurance coverage or no insurance at all.
Rental car reimbursement: This optional coverage helps pay for a rental car while your car is being repaired after an accident.
Roadside assistance: This optional coverage provides services like towing, fuel delivery, tire change and locksmith services in case of a breakdown or other roadside emergencies.
State Farm Network

It has a large network of agents and offices throughout the United States. The company has more than 19,000 agents who serve over 83 million policies and accounts. State Farm also has a strong online presence. With a website and mobile app that allows customers to manage their policies and claims, get quotes and find local agents. Plus, the company offers 24/7 customer support through its call center and online chat.
State Farm Discounts to Customers
State Farm offers a range of discounts to customers to help them save money on their auto insurance premiums. These discounts can vary based on the state, type of coverage and driving history:
Safe Driving Discounts
Maintain a safe driving record over a certain period of time. Then you may be eligible for a discount.
Multiple Vehicle Discounts
Insure more than one vehicle with State Farm And a discount.
Multiple Policy Discounts
If you have other insurance policies with State Farm. Such as homeowners or renters insurance, you may get a discount.
Accident-free Discounts
If you’ve gone a certain amount of time without being involved in an accident, you may be eligible for a discount.
Good Student Discounts
If you’re a student who maintains good grades, you may be eligible for a discount.
Defensive Driving Discounts
Take a defensive driving course and you may be eligible for a discount.
Anti-theft Device Discounts
Install an anti-theft device in your vehicle, you may be eligible for a discount.
Vehicle Safety Discounts
If your vehicle has certain safety features such as airbags, anti-lock brakes or an alarm system then company may give you a discount.
It’s important to note that not all discounts are available in all states and the amount of the discount can vary based on several factors. It’s always a good idea to talk to a State Farm agent to see what discounts you may be eligible for.
State Farm Mobile App
State Farm offers a mobile app for their customers, which allows them to manage their policies and claims from their smartphones. The app allows users to view their insurance cards, request roadside assistance, file claims and view their claim status. It also includes tools such as the “Drive Safe & Save” program, which tracks driving behavior and offers discounts based on safe driving habits. The app is available for both iOS and Android devices.
State Farm Rating

As of March 2023, State Farm has an A++ (Superior) financial strength rating from AM Best and an AA (Very Strong) issuer credit rating from S&P Global Ratings. These ratings reflect State Farm’s strong financial position and ability to meet its financial obligations to policyholders. State Farm has also received high ratings for customer satisfaction from various organizations, such as J.D. Power and Consumer Reports.
State Farm Customer Service
State Farm is known for its excellent customer service. The company offers various channels for customers to reach out for support, including phone, email and online chat. State Farm also has a robust online resource center with frequently asked questions, articles and other helpful information for customers. In addition, the company has a mobile app that allows customers to manage their policies, file claims and get roadside assistance on the go. They have received high ratings from customers for its customer service, with many praising the company for its responsiveness and helpfulness.
Additional Services
State Farm offers a range of additional services to their customers, including:
Roadside Assistance | State Farm’s roadside assistance program provides 24/7 coverage for services like jump-starts, lockouts and tire changes. |
Rental Reimbursement | If your car is in the shop for repairs after an accident. State Farm’s rental reimbursement coverage can help pay for a rental car. |
Glass Coverage | Glass coverage can help cover the cost of repairing or replacing a windshield or other broken glass on your car. |
Rideshare Insurance | State Farm offers rideshare insurance for drivers who use their personal vehicles to drive for services like Uber or Lyft. |
Emergency Road Service | State Farm’s Emergency Road Service provides towing, fuel delivery and other services if you’re stranded on the side of the road. |
Travel Expense Coverage | If you’re in an accident more than 50 miles from home, State Farm’s travel expense coverage can help pay for lodging, meals and transportation. |
Pros And Cons
Pros
Comprehensive coverage options | State Farm offers a wide range of coverage options, allowing customers to tailor their policies to their specific needs. |
Strong financial ratings | It has high financial ratings from organizations such as A.M. Best, which suggests it is financially stable and capable of paying out claims. |
Numerous discounts available | They offer a variety of discounts to help customers save money on their premiums. |
Good customer service | It has a large network of agents and generally receives positive reviews for its customer service. |
Cons
Higher premiums | Premiums may be higher than those of some other insurance providers. |
Mixed reviews on claims processing | While State Farm’s customer service is generally well-regarded, some customers have complained about slow or difficult claims processing. |
Limited availability | Auto insurance is not available in all states. |
Conclution
After reviewing the information available, it is clear that State Farm offers a wide range of auto insurance coverage options to meet the needs of various drivers. The company also provides excellent customer service and additional services such as a mobile app for policyholders. Like any insurance company, State Farm has it’s pros and cons, such as the potential for higher rates in some areas and limited availability in certain states. It is important for individuals to carefully consider their specific needs and research multiple insurance options before choosing a policy.c