What Are Order Management Systems? (OMS) are software platforms designed to help businesses manage, track their sales and order fulfilment processes. They provide a centralised system that integrates with different sales channels such as online marketplaces, e-commerce platforms, brick-and-mortar stores, to streamline order processing, inventory management and shipping.
It can be useful for businesses of all sizes from small e-commerce sites to large enterprise-level retailers. They help businesses improve operational efficiency, reduce errors and increase customer satisfaction.
Table Of Contents
TradeGecko
This is a cloud-based order management system designed to help businesses manage orders, inventory, sales and customer data from a single platform. It offers features such as order, inventory management, sales analytics, purchasing and reporting. With TradeGecko businesses can easily manage their inventory levels, fulfil orders and track shipments. It also integrates with other e-commerce platforms such as Shopify, WooCommerce and Amazon, making it easy to manage multiple sales channels in one place. TradeGecko provides a mobile app for iOS and Android devices. Allowing users to manage orders and inventory on the go.
Skubana
A cloud-based order management system designed for online retailers. It provides a centralised platform to manage , streamline order processing, inventory management and shipping across various sales channels. Such as Amazon, eBay, Walmart and Shopify. Some of the key features of Skubana include multi-warehouse support, real-time inventory tracking, automated order routing, shipment tracking, analytics and reporting tools. Skubana also offers integrations with third-party tools such as accounting software, CRMs and marketing automation platforms to further enhance its capabilities. The platform is designed for small to mid-sized ecommerce businesses, making it a popular choice for online sellers looking to streamline their order management processes.
ShipStation
ShipStation is a cloud-based order management system designed to simplify shipping and order fulfilment for online retailers. It offers a wide range of features. Including automatic order importing, batch label printing, customizable packing slips and real-time shipping rates from multiple carriers. ShipStation also integrates with popular marketplaces and shopping carts, such as Amazon, eBay, Shopify and WooCommerce. Allowing for centralised order management across all channels. It offers advanced reporting and analytics to help businesses track key metrics, optimise their shipping and fulfilment processes.
Brightpearl
Brightpearl is a cloud-based order and inventory management software that provides a single view of the customer, order, inventory and shipping information in real-time. It offers a range of features such as order processing, inventory management, shipping management, accounting, CRM and more. Brightpearl is suitable for businesses in various industries. Including retail, wholesale, distribution and eCommerce.
With Brightpearl, businesses can automate their workflows, streamline operations and improve efficiency. The software offers integration with various eCommerce platforms, marketplaces, shipping carriers and accounting software such as Shopify, Amazon, UPS and Xero. This makes it easy to manage orders, inventory and shipments across multiple channels from a single platform.
Brightpearl also offers advanced reporting and analytics features providing businesses with insights into their sales, inventory and customer behaviour. This can help businesses make data-driven decisions and optimise their operations.
Orderhive
Orderhive is a cloud-based order management system designed for eCommerce businesses of all sizes. It offers features such as order processing, shipping management, inventory management and multi-channel selling. Orderhive also provides real-time synchronisation of data across multiple sales channels and marketplaces. Allowing businesses to track inventory levels and sales orders from one central platform. The software integrates with popular eCommerce platforms such as Shopify, Amazon and eBay. As well as shipping carriers like UPS, USPS and FedEx. Orderhive also provides a customizable dashboard and reporting tools to help businesses track their key performance indicators and make data-driven decisions.
Why Use Order Management Systems?
Order management systems are used to automate and streamline the process of managing orders and inventory for businesses. Using an order management system can help businesses save time, reduce costs and improve their overall efficiency and customer experience.
- Streamlined order processing: An order management system can automate the process of receiving, processing and fulfilling orders. This can help businesses save time and reduce errors.
- Improved inventory management: An order management system can help businesses keep track of their inventory levels, set reorder points and automatically generate purchase orders.
- Enhanced customer experience: With an order management system. Businesses can provide customers with real-time order tracking and delivery information. As well as accurate product availability information.
- Increased efficiency: By automating order and inventory management, businesses can improve their operational efficiency and reduce costs.
- Better decision-making: Order management systems provide businesses with real-time visibility into their order and inventory data, enabling them to make better-informed business decisions.
Advantages And Disadvantages
Advantages
| Increased Efficiency | The system automate tasks such as order processing, inventory management and shipping. It reduces the time and resources needed to complete these tasks manually. |
| Enhanced Accuracy | Automating tasks in the order management process also reduces the likelihood of errors. It can lead to costly mistakes such as overselling or underselling products. |
| Better Customer Service | It enable businesses to provide customers with real-time information about the status of their orders and shipping. That improves the overall customer experience. |
| Improved Inventory Management | That provide real-time inventory information. That helps businesses avoid stock outs or overstocking. |
| Centralised Data | Order management systems centralise data from multiple channels. Making it easier for businesses to access and manage their data. |
Disadvantages
| Cost | Implementing an order management system can be expensive. Specially for small businesses with limited budgets. |
| Complexity | Order management systems can be complex and it can take time to train employees to use them effectively. |
| Integration Issues | Integrating an order management system with other systems can be challenging. Specially if the existing systems are outdated or not compatible. |
| Security Concerns | Order management systems handle sensitive data such as customer information and financial data, so security is a critical concern. |
| Dependence on Technology | Businesses become heavily reliant on order management systems. That means that any technical issues can significantly disrupt operations. |
Final Words
Order management systems can greatly improve a business’s operations by providing efficient and streamlined processes for managing orders, inventory and shipping. The best system for a particular business will depend on its specific needs and budget. It is important to carefully evaluate the features and pricing of each system before making a decision. An effective order management system can help a business save time and money, reduce errors and provide better customer service.
